Audio-intelligence backend
Voice Insight
Backend and AI-processing pipeline that turns raw customer-call recordings into validated, structured, analysis-ready inputs for downstream voice analysis.

Audio-intelligence backend
Backend and AI-processing pipeline that turns raw customer-call recordings into validated, structured, analysis-ready inputs for downstream voice analysis.

Owned the Node.js orchestration layer, service contracts, request flow, validation, preprocessing, traceability, protected access, packaging, and multi-service deployment.
Making unreliable real-world audio and multiple specialized services behave like one stable customer API inside customer-controlled, sometimes offline or GPU-aware environments.
Node.js · Express · Docker · Docker Compose · FFmpeg · ffprobe · JWT · FastAPI integration · Transcription