Insightgenie

MY CONTRIBUTION

Built and evolved major frontend and backend product areas, including assessment journeys, dashboards, protected processing, media ingestion, reporting, authentication, storage, and operational administration.

THE HARD PART

Turning varied inputs such as audio, transcripts, documents, call metadata, camera signals, and business context into scenario-specific results without breaking a stable customer workflow.

WHAT SHIPPED

• Built authenticated assessment flows, history, score visualizations, report drilldowns, institutional tools, and protected client processing APIs.
• Implemented customer-call analysis for support, collections, fraud review, compliance, customer experience, and buyer-intent scenarios.
• Integrated Node.js product services with Python-based model services and external analysis providers through explicit Dockerized service boundaries.

TECHNICAL DETAILS

• Ingestion handles audio, transcripts, business context, call metadata, scripts, and policy documents before scenario-specific scoring and report generation.
• Backend capabilities include authentication, scoring, files, AWS storage/email, payment and balance validation, rate limiting, encryption, health reporting, and structured logging.
• The product layer remains in React and Node.js; specialized Python/model services are integrations rather than claimed primary Python ownership.

TECHNOLOGY

React · Vite · Redux Toolkit · Node.js · Express · MongoDB · AWS · Docker Compose · FFmpeg · Groq